Extended Support Level 1 – After-Hours Weekday Coverage

Price per hour

Get help from our support team outside Standard Support Hours.

Coverage window:
» Monday to Friday, 6 PM to 10 PM UTC (excluding our internal Global Public Holiday Schedule)

Important: Extended Support must be pre-purchased or pre-arranged (for example via a bank of hours or a separate Statement of Work) before the service is provided.

Buying support for someone else?
Please add their email address in the order notes, and we’ll handle the rest.